Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly to us when you:

• Submit a consultation form with your name, phone number, and health details
• Upload photos for medical review
• Contact us via WhatsApp or email
• Complete purchases in the store (e-books, products)

2. How We Use Your Information

We use the information we collect to:

• Provide homeopathic consultation services
• Contact you regarding your case via WhatsApp or phone
• Generate and deliver your personalised treatment plan
• Improve our services and patient experience
• Comply with legal and regulatory requirements

3. Data Security

We implement appropriate technical and organisational measures to protect your personal data:

• All photos are encrypted and stored securely on AWS S3
• Database connections use SSL encryption
• Access to patient data is restricted to authorised doctors only
• We never share your health information with third parties for marketing

4. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to medical record retention laws)
• Withdraw consent for data processing

5. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: care@glowhomeo.in
WhatsApp: Available through the chat button on our website

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.